Belgian Sweet Design
A digital transformation at the service of traditional know-how!
BSD has redesigned its internal management with Odoo, to offer its gourmet customers even greater fluidity and responsiveness.
BSD: The Odoo success story of a custom packaging expert!
Specializing in the design of creative packaging for chocolatiers and patissiers, Belgian Sweet Design (BSD) helps artisans of taste showcase their products through tailor-made packaging solutions.
From artistic creation to industrial production, BSD offers high-quality customized packaging, including boxes, ribbons, decorations and accessories.
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Odoo ERP: the best strategic choice
Faced with growing needs, BSD needed to modernize its internal management. The aim? Centralize data, streamline inter-departmental collaboration and provide an integrated solution to manage all its activities: sales, production, logistics, projects and accounting.
Their previous ERP had become obsolete, so BSD naturally turned to Odoo, already widely acclaimed by their own customers. Positive feedback from the industry and the solution's proven effectiveness quickly confirmed that Odoo was the ideal choice. All that remained was to find the right partner to implement it effectively.
The challenge of implementation
As is often the case, the biggest challenge in implementing Odoo was a human one: convincing the teams to adopt new working methods.
Some employees, accustomed to the old system, were reluctant to change. But thanks to tailor-made support from Niboo, a period of in-depth training and a gradual migration from the old system to the new one, all employees were able to make Odoo their own, and make the most of it.
Expertise and proximity: Niboo the ideal Odoo partner!
Recommended by their customers, Niboo was chosen for its experience with Odoo and its understanding of the specificities of the BSD sector.
Before this collaboration, the company had already tried the adventure with another integrator, without success. As Sophia points out:
Expertise and proximity: Niboo the ideal Odoo partner!
Recommended by their customers, Niboo was chosen for its experience with Odoo and its understanding of the specificities of the BSD sector.
Before this collaboration, the company had already tried the adventure with another integrator, without success. As Sophia points out:
“The previous service provider didn't understand our needs or our business. It was thanks to the recommendation of one of our customers, who was satisfied with Niboo, that we decided to put our trust in them - and from the very first exchanges, we felt the difference.”
Odoo at the heart of operations
Today, BSD benefits from an ERP adapted to its specific needs. Odoo manages all its processes: production tracking, inventory management, order integration, project management and even an eshop to facilitate order taking.
The benefits are visible: fewer errors, reduced administrative tasks, improved traceability and optimized customer follow-up.
Odoo at the heart of operations
Today, BSD benefits from an ERP adapted to its specific needs. Odoo manages all its processes: production tracking, inventory management, order integration, project management and even an eshop to facilitate order taking.
The benefits are visible: fewer errors, reduced administrative tasks, improved traceability and optimized customer follow-up.
Concrete results every day
Since implementing Odoo, BSD has seen many benefits that facilitate the daily work of its teams and improve the customer experience.
More efficient logistics
Inventory and delivery management have been optimized thanks to improved route organization and enhanced quality control. Order preparation times have been significantly reduced, enabling us to absorb greater volumes without lengthening lead times.
Data centralization and tracking
All information is now centralized in Odoo, giving teams rapid access to project, order and customer histories. No more paper notes or duplication of information: every employee has access to a common, reliable database.
Fluidity between departments
BSD teams, from production to purchasing and sales, benefit from improved collaboration thanks to common, automated monitoring tools. Information sharing is more fluid, avoiding misunderstandings and speeding up decision-making.
Administrative time-saving
The integration of Odoo has reduced the time spent on repetitive administrative tasks, thanks in particular to automated order entry and the creation of an eshop facilitating direct order-taking by customers.
Improving customer satisfaction
Thanks to smoother management, up-to-date data and easier customer follow-up, BSD has enhanced the quality of its service. Customers benefit from better follow-up, on-time delivery and smoother communication with our teams.
And the best is yet to come...
Together, we have removed the initial obstacles, put in place concrete tools and facilitated the day-to-day work of our teams.
Building on the success of this initial phase, new projects are already underway: delivery note automation, carrier integration, and much more.
A great dynamic driven by confidence and the desire to always do better.
And the best is yet to come...
Together, we have removed the initial obstacles, put in place concrete tools and facilitated the day-to-day work of our teams.
Building on the success of this initial phase, new projects are already underway: delivery note automation, carrier integration, and much more.
A great dynamic driven by confidence and the desire to always do better.
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